Skip to content

How-to guides·~5 min

Get started with Timi

Create your account, finish setup, and go live on WhatsApp in about 5 minutes.

  1. Step 1

    Create your account

    Sign up with your business name, email, and a password (at least 8 characters). Agree to Terms and Privacy — that is all registration asks for. WhatsApp connects on the next step, not here.

    Create account
  2. Step 2

    Continue setup

    After signup, follow setup in order: Connect WhatsApp → Brief Timi → Connect Meta → Start trial. Then open Feed and choose when to turn replies on. Progress saves automatically.

    Continue setup
  3. Step 3

    Connect WhatsApp Business

    Use the Facebook login that already manages your WhatsApp Business number. Keep the tab open until Meta confirms. You keep chatting on your phone — Timi works alongside the Business app.

    How to connect WhatsApp
  4. Step 4

    Brief Timi

    Add your shop details, products, FAQs, and delivery before turning replies on. You can edit this later under Settings → Shop context.

    How to brief Timi
  5. Step 5

    Connect Meta for ad tracking

    If you run Click-to-WhatsApp ads, link the Meta account that runs them. You can skip this and connect it later under Settings → Ad tracking.

    Open ad tracking settings
  6. Step 6

    Start the free trial

    Pick a plan and start your 5-day trial to finish setup. Timi stays Off until you choose who it should reply to in Feed.

    Start trial

Tips

  • You do not need a website to start.
  • Meta WhatsApp message fees are separate from your Timi plan.
  • Stuck? Open Feedback & issues from your profile menu, or email [email protected].

More guides

Get started with Timi | Timi