Do I keep my WhatsApp Business app and number?

Yes - same number, same app, same chats. Connect through Meta in Timi and keep using the WhatsApp Business app alongside Timi.

How long does setup take?

About 5 minutes: create your account, connect WhatsApp, connect Meta, and start your trial. Add shop context when you are ready.

Is there a free trial?

Yes - 5-day free trial on the plan you pick. Start from Billing after you connect WhatsApp.

Do I need WhatsApp Business API?

No separate API purchase. You connect through Meta's WhatsApp Business signup in Timi - Timi handles replies and conversion reporting on your business line.

For sellers running WhatsApp ads

Your ads send buyers to WhatsApp. Timi shows which ones paid.

Spend KES 15,000 on a weekend campaign and nine M-Pesa payments land in chat — but Ads Manager shows zero purchases until someone confirms them in Timi. We help you close that loop, with or without AI replies on your line.

Tell us about your shop

We'll get in touch on WhatsApp - usually within one business day.

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Common questions

Do I keep my WhatsApp Business app and number?
Yes - same number, same app, same chats. Connect through Meta in Timi and keep using the WhatsApp Business app alongside Timi.
How long does setup take?
About 5 minutes: create your account, connect WhatsApp, connect Meta, and start your trial. Add shop context when you are ready.
Is there a free trial?
Yes - 5-day free trial on the plan you pick. Start from Billing after you connect WhatsApp.
Do I need WhatsApp Business API?
No separate API purchase. You connect through Meta's WhatsApp Business signup in Timi - Timi handles replies and conversion reporting on your business line.