WhatsApp for chemists and pharmacies in Kenya
Stock checks, prices, and pickup. Customers message "uko na Panadol extra?" while you are at the counter. Timi answers listed OTC items — it does not give medical advice.
- "Uko na Panadol extra?"
- "Price for that cough syrup?"
- "Pickup in 20 minutes?"
Stock answers without leaving the counter
List OTC products and prices you are happy to quote on WhatsApp. Timi confirms availability so you stay with the customer in front of you.
No medical advice
Timi must not diagnose, suggest a substitute drug, or interpret a prescription. Those chats hand off to you.
Pickup and Till, not a checkout cart
When the item and price are on your list, Timi can share the total and your Till. You confirm pickup or delivery.
Prescriptions stay with the pharmacist
If they send a prescription photo or ask "what should I take?", Timi steps back. You read the script.
Common questions
Does Timi give medical advice?
No. It only answers stock and price for items you listed. Prescriptions and "what should I take?" hand off to you.Can Timi sell prescription drugs?
Timi should not complete those sales. Hand off so a pharmacist checks the script.Does Timi collect payment?
No. Share Till or Paybill for listed OTC items when the total is clear. You close.What about delivery of medicines?
Add delivery zones if you deliver. Timi quotes only listed fees. Controlled items stay with you.
Chat with Timi on your WhatsApp line
Set up in about 5 minutes. Timi answers first, you close the sale.