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Timi vs Meta Business AI

Meta's built-in AI is generic. Timi runs on your catalog, your rules, and hands serious buyers back to you.

Meta offers AI inside WhatsApp Business, but it trains on broad catalog data — not your prices, delivery zones, or handoff rules.

Without Timi

AI quotes products you do not sell or wrong delivery areas.

TimiTimi

Timi answers only from your pasted catalog and FAQs.

Without Timi

Hard to control when a human should take over.

TimiTimi

Timi hands off on purchase intent. Pause any chat from Feed.

Without Timi

Limited focus on Kenyan buyer language.

TimiTimi

English, Swahili, and Sheng tuned for how Kenyans actually write.

Your shop, not the whole internet

Timi uses your product list and business context — not random web data.

Ad conversion tracking built in

Connect Meta Ads in Settings. Timi sends QualifiedLead, InitiateCheckout, and Purchase from Click-to-WhatsApp chats — and shows ROAS on the Ads dashboard.

Automation with an off switch

Per-chat pause, business hours, and block list — you stay in charge.

Read about local-language AI replies →

Common questions

  • Can I use both Timi and Meta Business AI?
    Timi replaces the need for Meta's AI on the same line. Most sellers pick one automation layer for clarity.
  • Where can I read a longer comparison?
    This page covers the main differences. See also our blog on local-language AI replies.

Stop losing sales to slow replies

Connect your WhatsApp Business number and let Timi handle first replies.

Connect WhatsAppSee pricing
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Timi vs Meta Business AI Kenya | Timi