How to get the WhatsApp Business API in Kenya
App vs API, what you actually need to apply (CR12, KRA PIN, Facebook Business Manager), Meta per-conversation costs in KES, and when you don't need the API at all.
WhatsApp Business
Articles for Kenyan sellers. See the overview page.
The Manual Payment Dance: real M-Pesa checkout on WhatsApp in Kenya
The screenshot-to-Paybill-to-confirm loop costs Kenyan shops thousands of shillings a month. Break it with STK Push, clear totalling, and honest follow-up.
Send WhatsApp templates to customer segments in Kenya
Use Timi Campaigns to send Meta-approved templates to CRM segments — dispatch updates and win-backs without typing the same message forty times.
How to quote delivery and collect M-Pesa on WhatsApp in Kenya
Give buyers a clear item + rider total and collect on the Till or Paybill you already have. Timi does not collect buyer money.
WhatsApp message templates for Kenyan businesses
When Meta requires approved templates, how Kenyan sellers use them for order updates and re-engagement without sounding robotic.
Business hours auto-reply on WhatsApp in Kenya
Answer after hours without promising same-day delivery at midnight — set hours, auto-replies, and when Timi still replies.
How to set up WhatsApp Business in Kenya
Connect your existing WhatsApp Business number to Timi in about 5 minutes — same phone, same customers, instant replies.
Sell on WhatsApp without a website in Kenya
Instagram, WhatsApp Status, and one chat link — how Kenyan SMEs close sales without building a shop online.
WhatsApp customer chat link for your Instagram bio
One Timi link in your Instagram bio so Kenyan buyers open WhatsApp on your business number with a clear first message.