How to quote delivery and collect M-Pesa on WhatsApp in Kenya
Give buyers a clear item + rider total, use the Till or Paybill you already have, and only add checkout links when you want sales marked paid for you.
WhatsApp Business
Articles for Kenyan sellers. See the overview page.
WhatsApp message templates for Kenyan businesses
When Meta requires approved templates, how Kenyan sellers use them for order updates and re-engagement without sounding robotic.
Business hours auto-reply on WhatsApp in Kenya
Answer after hours without promising same-day delivery at midnight — set hours, auto-replies, and when Timi still replies.
How to set up WhatsApp Business in Kenya
Connect your existing WhatsApp Business number to Timi in about 5 minutes — same phone, same customers, instant replies.
Sell on WhatsApp without a website in Kenya
Instagram, WhatsApp Status, and one chat link — how Kenyan SMEs close sales without building a shop online.
WhatsApp customer chat link for your Instagram bio
One Timi link in your Instagram bio so Kenyan buyers open WhatsApp on your business number with a clear first message.